Billing Agent

Billing Agent – Ophthalmology Practice

Eye Care and Surgery

Eye Care and Surgery is seeking a reliable and detail-oriented Billing Agent to join our billing team. This role is responsible for accurate payment posting, insurance claim processing, and resolution of billing and accounts receivable issues. The ideal candidate is organized, professional, and comfortable working with insurance carriers, patients, and clinical teams.

Key Responsibilities

• Process electronic and paper insurance claims
• Post insurance and patient payments and apply appropriate adjustments
• Follow up on accounts receivable until resolution
• Resolve claim errors, coding issues, and payment discrepancies
• Communicate with insurance companies to resolve claim issues
• Obtain and manage insurance authorizations as needed
• Assist patients with billing and insurance questions
• Maintain accurate billing records and strict confidentiality
• Support special projects and daily billing operations

Qualifications

• High school diploma or GED required
• Minimum of 1 year healthcare billing experience
• Knowledge of medical billing, coding basics, and insurance processes
• Strong computer, data entry, and organizational skills
• Excellent communication and customer service skills
• Ability to work independently and as part of a team

Work Environment

• Professional medical office setting
• Primarily seated, computer-based work

Why Join Eye Care and Surgery?
We offer a supportive team environment, stable work schedule, and the opportunity to grow within a respected ophthalmology practice.

Job Type: Full-time

Pay: From $18.50 per hour

Expected hours: 40.0 per week

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee discount
• Health insurance
• Health savings account
• Paid time off

Application Question(s):

• Have you worked with insurance claims and accounts receivable follow-up in a medical practice?
• Which types of insurance have you worked with?
• Which billing tasks are you comfortable performing independently?

Payment posting (manual and electronic)
Insurance claim submission
A/R follow-up and denials
Adjustments and refunds
Authorizations
Patient billing questions

• Have you used an electronic health record (EHR) or practice management system for billing? If yes, please list the systems you’ve used.
• This role requires accuracy, confidentiality, and consistent attendance. Are you able to meet these expectations?
• How do you prefer to work?

Independently with minimal oversight
As part of a collaborative team
A mix of both

• In one or two sentences, describe your experience resolving a difficult insurance or billing issue.

Experience:

• Medical billing: 1 year (Preferred)

Work Location: In person