Billing Analyst

About the role

The Billing Analyst is responsible for processing, analyzing, and managing billing transactions to ensure accuracy, timeliness, and compliance with company policies and financial regulations. This role ensures proper invoicing, reconciliation, and resolution of billing discrepancies to maintain financial integrity and support business operations.

Key responsibilities

• Generate, review, and issue accurate invoices to customers within two (2) days after delivery
• Ensure compliance with company policies and customer agreements
• Maintain proper documentation of all billing transactions
• Reconcile billing statements and accounts receivable records
• Investigate and resolve discrepancies or disputes related to invoicing
• Coordinate with internal teams and customers for billing clarifications
• Process RMA requests including validation of returned items, issuance of credit memos, and coordination with the Sales and Warehouse Department
• Prepare billing reports and summaries for management review
• Ensure compliance with tax regulations, accounting standards, and financial policies
• Identify opportunities to enhance billing processes and improve efficiency

About you

• Bachelor's Degree in Accounting, Finance, Business Administration, or a related field
• Minimum of 2-3 years of experience in billing, accounting, or finance-related roles
• Experience in financial reporting, invoicing, and accounts reconciliation
• Strong attention to detail and accuracy
• Excellent analytical and problem-solving skills
• Effective communication and interpersonal abilities
• Proficiency in billing software and ERP systems
• Knowledge of financial reporting standards and tax regulations
• Advanced proficiency in Microsoft Office (Excel, Word, PowerPoint)
• Ability to work in an office setting with extended screen time