Billing & Account Servicing Associate

Billing & Account Servicing Associate

AR In-Charge – Key Job ResponsibilitiesAR In-Charge – Key Responsibilities

• Accounts Receivable & Collection Monitoring: Monitor overdue, delinquent, and accounts nearing cancellation using the Collection Monitoring Spreadsheet and Acumatica.
• Client Follow-up: Contact clients through phone, SMS, Messenger/Viber to remind them of outstanding payments and provide payment options.
• Payment Assistance: Coordinate payment pick-up arrangements, payment validation, and settlement options with the Branch Accountant, Operations Manager, Cashier, and Sales Team.
• Escalation & Documentation: Send appropriate reminder/demand letters, document all client communications and commitments, and process cancellation-related documents when necessary.
• Payment & Record Management: Update collection records, validate payments, and ensure all collection documents are properly filed and endorsed.
• Collection Trip Planning: Coordinate and schedule client visits and payment pick-ups to maximize collection efficiency and minimize costs.
• Reporting & Performance: Maintain accurate daily monitoring, follow-ups, payment validations, and weekly collection reports.
• Sales Documentation: Review sales documents for completeness, assist with contract preparation, and organize signed sales contracts.

Key Competencies

• Strong communication and customer service
• Analytical and financial management skills
• Excellent organization, planning, and attention to detail
• Teamwork, initiative, and problem-solving
• Proficiency in Microsoft Office/Excel and computer applications
• Ability to handle confidential financial and client information
• Strong sense of accountability, ethics, and stewardship of company resources

Main Objective

Build a disciplined and proactive collection system that improves cash flow, reduces overdue accounts, strengthens client accountability, and ensures efficient operations.

Pay: From Php18,000.00 per month

Benefits:

• Promotion to permanent employee

Work Location: In person