BILLING AND COLLECTION ASSISTANT

About the role

This role involves preparing and distributing monthly billing statements for condominium unit owners and residents, processing various charges, and managing accounts receivable for a condominium property.

Key responsibilities

• Prepare and distribute monthly billing statements for condominium unit owners and residents
• Process billings for association dues, utility charges, parking fees, penalties, and other applicable condominium charges
• Monitor residents' and unit owners' accounts and maintain accurate records of outstanding balances
• Follow up on overdue accounts through calls, emails, messages, or written notices
• Record and verify payments received and ensure proper posting to individual unit accounts
• Assist in reconciling billing records, payment receipts, and collection reports
• Coordinate with the Accounting and Property Management teams regarding billing discrepancies and account concerns
• Respond professionally to residents' inquiries regarding billing, payments, balances, and account statements
• Prepare daily, weekly, and monthly collection and aging reports
• Assist in issuing official receipts, statements of account, collection notices, and other related documents

Qualification

• Graduate of an Accounting-related course, such as Accountancy, Accounting Technology, Management Accounting, or Business Administration major in accounting
• At least 1 year of basic experience in billing, collections, accounts receivable, accounting, or property management
• Experience in condominium, property management, real estate, or residential administration is an advantage
• Basic knowledge of accounts receivable, billing, collections, and reconciliation
• Proficient in Microsoft Excel and other Microsoft Office applications
• Good numerical and analytical skills with strong attention to detail
• Good written and verbal communication skills
• Professional and courteous when dealing with condominium unit owners, residents, tenants, and other stakeholders
• Organized, responsible, trustworthy, and able to maintain confidentiality of financial information
• Willing to learn condominium billing and collection procedures and work as part of a team