Billing and Collection Assistant

Position Overview

• Job Title: Billing and Collection Assistant
• Department: Finance / Accounting
• Reports To: Finance Manager
• Employment Type: Full-Time
• Work Location: On-site

Key Responsibilities

• Billing Operations: Prepare, compute, and issue accurate Statements of Accounts (SOAs), invoices, and billing notices within the designated monthly cut-off periods.
• Payment Processing: Receive, sort, and post incoming client payments, checks, bank transfers, and collector’s receipts into the accounting or ERP system.
• Collection Follow-ups: Proactively follow up on overdue or delinquent accounts via phone, email, or formal notices.
• Account Reconciliation: Reconcile customer ledgers, verify daily sales/collection reports, and resolve any billing discrepancies or disputes promptly.
• Banking and Reporting: Prepare collection reports, and assist in monthly bank reconciliations or aging of accounts receivable summaries.
• Record Keeping: Maintain organized, up-to-date physical and digital files of invoices, delivery receipts, official receipts, and customer profiles.

Qualifications and Requirements

• Education: Bachelor’s Degree in Accountancy, Financial Management, Business Administration, or any related finance course.
• Experience: 0 to 1 year of professional experience in billing, collections, or general accounting; fresh graduates with foundational accounting knowledge are welcome to apply.
• Technical Skills: Proficient in Microsoft Office Applications (especially Excel functions).
• Interpersonal Skills: Strong verbal and written communication skills to handle customer queries and negotiate payment arrangements professionally.
• Work Attributes: Highly organized, detail-oriented, analytical, and capable of working efficiently with minimal supervision.

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