Billing and Collection Assistant

About the role

Team Global Facility Solutions Inc. is seeking a dedicated Billing and Collection Assistant to join our administration and office support team. This is a full-time position based in Paranaque City, Metro Manila. The Billing and Collection Assistant will play a crucial role in managing our financial operations by overseeing billing processes, processing payments, and maintaining accurate records. This position is essential to ensuring the smooth operation of our accounts receivable function and directly contributes to the company's financial health and cash flow management.

What you'll be doing

• Processing and sending out invoices to clients in a timely and accurate manner
• Recording and reconciling payments received from customers
• Following up on overdue accounts and sending payment reminders to clients
• Maintaining detailed billing records and documentation in compliance with company procedures
• Responding to customer inquiries regarding invoices, payments and account balances
• Assisting in the preparation of billing reports and financial statements
• Coordinating with the finance team to resolve billing discrepancies and account issues
• Entering billing data into accounting systems and ensuring accuracy of all records
• Supporting the collection process through phone calls, emails and formal correspondence
• Organising and filing billing documents and maintaining an efficient filing system

What we're looking for

• Bachelor of Science in Business Management Major in Financial Management or any related program
• Proven experience in billing, invoicing or accounts receivable roles, preferably within a facilities management or similar service-based industry
• Proficiency in using accounting software and Microsoft Office applications, particularly Excel
• Strong mathematical skills and attention to detail to ensure accuracy in financial transactions
• Excellent organisational abilities with the capacity to manage multiple tasks and meet deadlines
• Professional communication skills, both written and verbal, for interacting with clients and internal teams
• Customer service orientation with the ability to handle inquiries professionally and courteously
• Reliability and integrity in handling confidential financial information
• Ability to work independently whilst collaborating effectively with colleagues
• Familiarity with collection practices and persistence in following up on outstanding payments is preferred

About us

Team Global Facility Solutions Inc. is a professional facility management company committed to delivering high-quality services to our valued clients. We specialise in providing comprehensive facility solutions that support the operational efficiency of businesses across various sectors. Our team is dedicated to maintaining the highest standards of professionalism, reliability and customer satisfaction. We pride ourselves on fostering a collaborative work environment where our employees are valued, supported and encouraged to develop their careers. Our mission is to be the trusted partner for facility management solutions, and we achieve this through the expertise and commitment of our dedicated team members.

What we offer

We offer a competitive salary package commensurate with experience and qualifications. As a valued member of our team, you will have the opportunity to develop your skills in billing and financial administration within a professional and supportive work environment. We are committed to providing a workplace culture that promotes teamwork, professional development and employee wellbeing. Our company offers opportunities for career progression as you demonstrate competence and dedication to your role. We maintain a full-time employment arrangement with stable, predictable working hours to support work-life balance.

Apply now

If you meet the qualifications and are interested in joining Team Global Facility Solutions Inc. as a Billing and Collection Assistant, we encourage you to submit your application. Please send your CV and a cover letter outlining your relevant experience and why you are interested in this position. We look forward to hearing from you.