Billing and Collection Associate

Job Summary

The Billing and Collection Associate is responsible for preparing and monitoring billings, recording and tracking customer payments, following up outstanding accounts, and ensuring accurate and timely reconciliation of accounts receivable.

Job Responsibilities

• Prepare and issue accurate and timely customer billings, invoices, and statements of account.
• Monitor accounts receivable and maintain updated records of customer balances and payments.
• Follow up customers regarding outstanding and overdue accounts.
• Record and verify customer payments and ensure proper application to corresponding accounts.
• Perform regular reconciliation of billing, collection, and accounts receivable records.
• Coordinate with customers and internal departments regarding billing discrepancies, payment concerns, and account adjustments.
• Prepare collection reports, aging reports, and other billing-related reports as required.
• Maintain complete and organized billing and collection documents and supporting records.
• Assist in resolving discrepancies involving invoices, payments, and customer accounts.
• Ensure compliance with established billing and collection procedures and internal controls.
• Perform other related duties that may be assigned from time to time.

Job Qualifications

• Bachelor’s degree in any Business-related course.
• Fresh graduates are welcome to apply; experience in billing, collection, accounts receivable, or a related function is an advantage.
• Proficient in Microsoft Office applications, particularly Excel.
• Good numerical and analytical skills.
• Detail-oriented and organized with the ability to maintain accurate records.
• Good communication and coordination skills.
• Able to handle multiple tasks and meet deadlines.