Billing & Collection Junior Manager

About the role

Responsible for overseeing the billing and collection function, ensuring accurate and timely invoicing, effective accounts receivable management, timely collection of outstanding receivables, and proper reconciliation of customer accounts.

Key responsibilities

• Supervise and coordinate daily billing and collection activities to ensure accuracy and timeliness
• Review and ensure the accuracy of invoices, billing documents, credit notes, and related supporting documents
• Monitor Accounts Receivable (AR) aging and ensure outstanding balances are followed up and collected within agreed payment terms
• Develop and monitor collection strategies to improve collection performance and cash flow
• Coordinate with tenants, customers, and internal departments regarding billing discrepancies, payment issues, and outstanding balances
• Maintain accurate records of customer accounts, payments, and outstanding receivables
• Conduct regular AR reconciliation and investigate discrepancies between billing, payments, and accounting records
• Prepare and analyze aging reports, collection reports, billing reports, and cash collection forecasts for management
• Monitor overdue accounts and escalate long-outstanding or high-risk receivables to management
• Establish and maintain effective billing and collection procedures and internal controls

About you

• Minimum Bachelor Degree in Accounting, Finance, Business Administration, or a related field
• Minimum 5 years of experience in Billing, Collection, Accounts Receivable, or Finance, with supervisory experience preferred
• Able to communicate clearly and professionally with customers, tenants, and internal stakeholders
• Able to analyze AR aging, collection performance, payment patterns, and discrepancies
• Ensures accuracy in billing, payment records, reconciliations, and documentation
• Able to manage multiple accounts, deadlines, and collection priorities
• Proactive and target-oriented
• Persistent and firm in following up outstanding payments
• Good negotiation and interpersonal skills
• Fluency in Indonesia and English