Billing & Collections Analyst | Davao

Req ID: 4782
Connext is a dedicated team of business process outsourcing experts and innovators, with experience in supporting world-class companies in Title and Escrow, Healthcare, Produce Distribution, Retail and Fashion, Design Consulting, and Finance.

We are currently looking for a Billing & Collections Analyst who will be working with Connext's Client in the United States of America.

What's in it for you?

• Competitive compensation
• Perfect Attendance Bonus
• Life insurance
• HMO Insurance
• Great company culture
• 25% Night Differential
• Annual Increase
• Mid-year Bonus!

What is the job?

The Billing & Collections Analyst is responsible for managing accounts receivable collections, monitoring customer accounts, and ensuring timely resolution of overdue balances.

Responsibilities:

• Manage collections for national and key customer accounts.
• Contact customers via phone or email to resolve overdue payments and billing issues.
• Monitor aging reports and follow up on delinquent accounts.
• Reconcile payments, un-applied cash, and account discrepancies.
• Coordinate with Sales, Credit, and Accounting teams to resolve disputes.
• Maintain accurate records, ensure compliance, and meet collection targets and KPIs.

Qualifications:

• Minimum of one (1) year of experience in collections, accounts receivable, billing, or credit control.

• Experience working with AR systems or ERP tools.

• Demonstrates strong negotiation and customer handling skills.

• Proven ability to analyze financial data and aging reports.