Billing & Collections Specialist

The Billing & Collections Specialist is responsible for generating accurate customer invoices, monitoring accounts receivable balances, collecting outstanding payments, and resolving billing discrepancies. This role partners closely with customers and internal departments to ensure timely payment, maintain positive business relationships, and support the overall financial health of the organization. The ideal candidate is detail-oriented, organized, and comfortable handling both billing administration and collection activities.

KEY RESPONSIBILITIES:

• Customer Billing & Invoice Processing
• Accounts Receivable Management
• Collections & Payment Follow-Up
• Aging Report Monitoring
• Dispute Resolution & Account Reconciliation
• Payment Posting & Recordkeeping
• Cross-Department Coordination
• Reporting & Financial Support

QUALIFICATIONS:

Required

• High school diploma or equivalent.
• 1-3 years of billing, collections, accounts receivable, or related accounting experience.
• Strong attention to detail and accuracy.
• Ability to analyze account information and resolve discrepancies.
• Proficiency with Microsoft Office, including Excel.
• Strong written and verbal communication skills.
• Excellent organizational and time-management abilities.
• Ability to prioritize multiple tasks and meet deadlines.

Preferred

• Associate's degree in Accounting, Business, or related field.
• Experience with ERP, accounting, or billing software.
• Experience in business-to-business collections.
• Experience in a manufacturing or production environment.
• Knowledge of accounts receivable processes and aging reports.
• Experience handling customer payment disputes and reconciliations.

READY TO APPLY?

If you're organized, detail-oriented, and enjoy balancing customer service with financial accuracy, we'd love to hear from you. Apply today and help KDM maintain accurate billing, timely collections, and strong customer relationships.

KDM is an equal opportunity employer.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sexual orientation, gender, gender identity, national origin, disability, or veteran status.