Billing and Refund Assistant

About the Role

We are looking for a detail-oriented and organized Billing & Refund Assistant to join our Accounting team. The role is responsible for the accurate and timely preparation of sales invoices, statements of account, credit memos, and customer refunds, while ensuring complete documentation and proper coordination with different departments.

Key Responsibilities

• Verify delivery receipts, customer purchase orders, sales orders, and other supporting documents for invoicing.
• Check sales order prices against approved price lists and customer purchase orders.
• Prepare and generate accurate Sales Invoices (SI), Statements of Account (SOA), and Credit Memos (CM) within the required timelines.
• Ensure accurate and complete posting of invoices and credit memos to customer ledgers.
• Review and verify pull-out documents and coordinate with the Sales and Inventory teams regarding any discrepancies.
• Process customer refund requests arising from excess materials returned, excess payments, and tools bonds.
• Verify refund requests against customer ledgers and process the necessary transactions in SAP.
• Prepare updated SOAs and coordinate with Accounting for refund cheque processing.
• Sort, organize, and properly file invoices, credit memos, and statements of account.
• Monitor the timely delivery and return of invoices, credit memos, and SOAs.
• Maintain and update invoice monitoring reports and submit required reports on time.
• Check the completeness of monthly invoice and credit memo records.
• Perform other related duties as may be assigned by the Immediate Supervisor/Manager.

Qualifications

• Bachelor's Degree in Accounting, Finance, Business Administration, or any related course.
• Experience in billing, accounting support, or similar functions is an advantage.
• Knowledge of sales invoicing, credit memos, and customer refund processing is an advantage.
• Familiarity with SAP or other accounting/ERP systems is preferred.
• Strong attention to detail and accuracy, particularly when handling financial documents and numerical information.
• Good organizational and time-management skills.
• Good communication and coordination skills, with the ability to work effectively with different departments.
• Ability to work independently and meet deadlines.
• Legible handwriting, particularly when writing numbers and financial information.
• Proficient in Microsoft Office, particularly Excel.

Pay: Php20,000.00 - Php23,000.00 per month

Education:

• Bachelor's (Preferred)

Work Location: In person