Billing and Revenue Controller

Overview

Based in the Hong Kong office, the Revenue Controller is required to assist with a full cycle from working in progress ("unbilled WIP") to the final invoice raised and collection. This role will require chasing activities for Walkers Hong Kong office and small portions of other offices & by performing the following duties personally or through subordinate supervisors.

Duties

Work-in-Progress ("WIP")

• Prepare month WIP reports for four main Practice Groups.
• Actively follow up with respective billing attorney and responsible attorney for billing status.
• Perform and assist with any WIP write off and matter close as appropriate.
• Identify any pending matter which require Compliance and billing attorney follow up actions with the client so that the pending matter can be turned into a billable matter.
• Work closely with Finance Support team for bill creation.

Billings

• Assist in bill preparation.
• Perform any specific write down and pro-rated discount calculations.
• Ensure payor details are well approved by Compliance team.
• Work closely with fee earners on narratives and schedule.
• Identify and ensure if the invoice has any Global Platinum client discounted rate attached before finalising the invoice.

Collections

• Run and analyse AR reports by department and by billing attorney and responsible attorney.
• Handle and send out 15th day chasing reminder email to client for newly issued invoices for the current month.
• Constantly follow up with fee earners and clients on AR chasing by email, telephone, demand letter, e-billing clients or face-to face meeting (along with Head of Finance Support Asia and Matter Partner) to ensure settlement of bills.
• Regular commentary updates on every AR chasing activity – monthly AR report and ensure all chasing activity is filed to the matter iManage email correspondence.
• Facilitate bill negotiations with responsible partners and acquire appropriate approval for reduced fees or write off arrangements (this includes potential discount offer).
• Take appropriate action to external collection agent if needed.
• Work closely with all fee earners/partners and Credit Controller and other team members so that outstanding invoices can be settled smoothly and promptly.
• Take initiative and highlight any issues promptly to the reporting supervisor.
• Work with billing team for bill re-generation in relation to any newly agreed fees, if applicable.
• Must have a full understanding of Global rate card agreement and e-billing client set up and submission requirements.
• Other duties relevant to the role from time to time.

Experience

• Satisfactory accounting knowledge with minimum of 2 years and maximum of 5 years' experience in billing/revenue control function in the Legal industry or other professional services sector is preferred.
• Minimum tertiary qualification is required.   
• Excellent communication skills (English, Cantonese and satisfactory level for Mandarin) and must also be able to work accurately, paying close attention to detail, particularly during times of pressure, with the ability to effectively manage workloads and meet deadlines.  
• Able to read and write Chinese and fluency in Mandarin is preferred.
• Methodical, very well organised with strong computer skills, including an advanced knowledge of Microsoft Excel. Windows -Microsoft Word -Microsoft Excel – Outlook – AdEx, E-Billing systems and other accounting systems.

Special Requirements
Ability and willingness to occasionally work outside normal working hours/days when requested.