Billing Assistance

Job Responsibilities

1. Generate customer invoices accurately and promptly using the infotech accounting system.
2. Review customer Purchase Orders (POs) to verify unit pricing and billing details prior to invoice issuance.
3. Upload invoices and supporting documents to customers' online billing portals in accordance with their submission requirements.
4. Liaise with customers via phone and email to resolve billing enquiries, invoice discrepancies, and payment-related issues.
5. Coordinate with the Servicing & Project Department to resolve Service Report (SR) / Delivery Order (DO) discrepancies and ensure accurate billing documentation.
6. Organize, compile, and maintain invoices, SR/DO, and other supporting documents for proper filing, scanning, and record keeping.
7. Communicate with vendors and collaborate with internal departments to resolve billing-related issues in a timely and professional manner.
8. Ensure all invoicing activities are completed accurately and in compliance with company procedures and customer requirements.
9. Perform any other ad hoc duties assigned by the Management from time to time.

Qualifications & Requirements

• GCE 'N' Level, GCE 'O' Level, ITE Higher Nitec in Accounting/Business Administration, Diploma in Accounting, Finance, Business Administration, or a related discipline.
• Entry-level candidates are welcome to apply.
• Candidates with up to 2 years of experience in billing, invoicing, or Accounts Receivable functions will have an added advantage.
• Familiarity with ERP systems (preferably Infotech Accounting) is an advantage.
• Proficient in Microsoft Office applications, particularly Microsoft Excel.
• Good communication and interpersonal skills with the ability to liaise effectively with customers and internal departments.
• Meticulous, organised, and able to manage multiple tasks while meeting deadlines.
• A responsible team player with a positive attitude and willingness to learn.