Billing Assistant

About the role

We are seeking a diligent and highly organized Billing Assistant to join our team. The successful candidate will be responsible for supporting all aspects of the billing cycle. This role requires a keen eye for detail, strong numerical skills, and the ability to handle confidential financial information with integrity. The Billing Assistant will play a key role in ensuring the accuracy and timeliness of our billing processes, contributing directly to the financial health of the company.

Key responsibilities

• Prepare, generate, and distribute invoices to clients in a timely and accurate manner, ensuring all details are correct
• Accurately enter and create customer account, update billing data, customer information, and payment records into the accounting system
• Reconcile billing statements and invoices, identifying and resolving any discrepancies or errors
• Address and resolve customer inquiries and issues related to billing via phone or email
• Maintain and organize comprehensive and accurate billing records, files, and documentation in both digital and physical formats
• Identify opportunities to improve billing processes and procedures to enhance efficiency and accuracy
• Work closely with other departments, such as sales and operations, to ensure seamless billing operations and data flow

About you

• Diploma or equivalent in Accounting, Finance, Business Administration, or a related field
• Proficiency in Microsoft Office Suite, especially Excel
• Strong numerical and analytical skills with a high degree of accuracy and attention to detail
• Excellent communication and interpersonal skills, both written and verbal
• Ability to manage multiple tasks and prioritize effectively to meet deadlines
• Proactive attitude and strong problem-solving skills
• Ability to work both independently and as part of a team