Billing Assistant

POSITION SUMMARY:

Assisting in the administration and processing of the organization's revenue management cycle. Work is performed under the general supervision of the billing supervisor.

RESPONSIBILITIES:

• Assist with the daily preparation, review, and submission of insurance claims.
• Assist with client collections and follow-up activities.
• Obtain prior authorizations and provide required medical necessity documentation and information to insurance companies.
• Research and follow up with insurance payers regarding claim rejections and denials.
• Provide accurate and appropriate documentation required for claims processing.
• Submit claim status inquiries through insurance payer portals.
• Communicate with insurance companies by phone as needed regarding claims, benefits, and coverage.
• Prepare and submit corrected claims as needed.
• Verify client insurance coverage, eligibility, and benefit information.
• Maintain accurate records and document detailed, professional notes in patient files as needed.
• Meet daily productivity and performance goals as outlined by Billing Department Manager/Supervisor.
• Maintain a professional appearance and conduct in an office environment.
• Follow all company policies and procedures and address concerns through the appropriate chain of command.
• Other duties as assigned by Management

Competencies/Qualifications (Knowledge, Skills, and Abilities):

• Customer Service
• Excellent verbal and written communication skills
• Phone Communication
• Managing Performance
• Proactive nature
• Software Proficiency
• Excellent interpersonal skills
• Meticulous attention to detail
• Problem Solving/Analysis
• MS Office Advanced; specifically, MS Excel

Education, Experience and Qualifications:

• 2 years of billing or business experience required.
• Minimum of 1 year working in office setting providing customer service.
• Facility billing experience preferred.
• Minimum of an Associate Degree preferred.
• Experience with Ritten EHR system preferred.

Other Condition:

• Authorized to work in the US
• We are an equal opportunity employer