Billing Assistant

The Billing Assistant is responsible for ensuring accurate and timely billing processes. This role involves preparing invoices, processing payments, resolving billing discrepancies, and providing excellent customer service regarding billing inquiries. The ideal candidate is detail-oriented, organized, and possesses strong communication and analytical skills.

Responsibilities:

• Invoice Preparation and Processing:
• Generate and issue accurate invoices to clients based on service agreements and completed shipments.
• Ensure all billing data is entered correctly into the company's billing system.
• Verify the accuracy of rates, charges, and other billing information.
• Payment Processing:
• Process incoming payments and apply them to customer accounts.
• Reconcile payment discrepancies and resolve issues promptly.
• Monitor accounts receivable and follow up on overdue payments.
• Billing Inquiries and Customer Service:
• Respond to customer inquiries regarding billing issues and provide clear and accurate information.
• Resolve billing disputes and discrepancies in a timely and professional manner.
• Maintain accurate records of customer interactions and billing adjustments.
• Data Entry and Record Keeping:
• Maintain accurate and organized billing records.
• Perform data entry tasks related to billing and payment processing.
• Generate billing reports as needed.
• Compliance and Reporting:
• Ensure all billing activities comply with company policies and procedures.
• Assist with month-end and year-end closing processes.
• Assist with internal and external audits related to billing.
• Other administrative task assigned by the direct supervisor.

Job Type: Full-time

Work Location: In person