Billing Assistant

Job Title: Billing Assistant

Reports to: Billing Manager

GENERAL SUMMARY OF DUTIES: The Billing Assistant position is responsible for completing tasks as directed by the biller.

Essential Job Functions:

• Go through correspondence to ensure payments have been made.

• Assist with writing up refunds.

• Fax notes to Worker’s Comp vendors.

• Assist with making copies and mail out invoices.

• Send out 2nd insurances to carriers and print EOB’s.

• Review surgery list to ensure surgeries are billed.

• Process charges on patients’ credit cards.

• Enter office visit charges.

• Post payment batches for self-pay balances and credit cards.

• Pull backup information when needed for appeals and check to see if they have been resolved.

• Assist biller with self-pay patients, posting of payments and charges, copying records per direction and filing of work completed.

• Contact attorney accounts monthly to obtain current information regarding the case.

• Call patients for demographic updates, updating info in appropriate areas of the billing system, obtaining notes for claim submission and other duties as assigned.

• Ensure all communication is documented in appropriate areas for professional team to review on billing system.

• Additional duties as assigned by the Manager to meet department needs.

Requirements:

• High School education.
• Must be self-directed and able to work with minimal supervision and direction.
• Skills in oral and written communication. Knowledge of computer applications for medical billing, financial data, spreadsheets, and word processing.
• Previous billing coursework/education preferred.
• Must be able to travel to all sites if/when necessary.