Billing Associate

Who We Are

Magnit is the evolution of work. Serving hundreds of the world’s most recognizable brands for the past 30+ years, Magnit offers the industry’s first holistic platform for the modern workforce. Magnit’s integrated workforce management (IWM) platform, supported by data, software, intelligence, and a best-in-class services team, is key to our clients’ success. It can adapt quickly to regional or industry economic shifts and provides the speed, scale, flexibility, transparency, and expertise required to meet an organization’s contingent workforce management, talent strategy, and broader organization goals. At Magnit, you’ll work with passionate colleagues who collaborate and deliver meaningful results that positively transform the largest companies around the globe.

About the Role

Our Financial Operations Team is crucial to ensuring our Client’s consolidated invoicing process operates smoothly and efficiently. The Billing Associate (internally known as a Financial Operations Associate) is responsible for the accurate preparation of invoices and resolution of billing/ invoicing related queries for their allocated client group. Under the direction of the Supervisor/Manager of Financial Operations, the Analyst will develop excellent knowledge of our Vendor Management System (VMS), and supporting Client Services colleagues to help them to utilize the software from a billing/ invoicing perspective.

What You Will Do

• Own accountability for timely and accurate client and supplier invoices

• Actively follow up and resolve unpaid/ open items, maintaining weekly communications with the Financial Operations Management team and onsite Client Services team regarding status and date of resolutions and highlighting escalation when required

• Reconcile financial data and prepare financial reports based on agreed client schedule

• Maintain - and update where relevant - operating manuals and checklists for all billing related functions and processes

• Identify any potential concerns and escalate - with proposed solutions - to management in order to mitigate business risk, irregularities, and errors

• Support the tracking and reporting of key KPIs such as invoice accuracy, turnaround time, and error rates to help assess performance and identify improvement areas.

• Ensure all data is maintained in a well-organized and audit worthy manner

• Prioritize own workload to ensure all deliverables are met and expectations managed while maintaining quality of work produced

• Build and maintain business relationship with key contacts through offering a high degree of customer service

• With support, develop and present related training and informational materials to internal and external audiences

• Any other responsibilities assigned by the Supervisor / Manager of the department

What You Will Need

• Ideally 2 years of work experience in an accounting/financial services role

• Bachelor’s Degree in Commerce/ Business Management/ Business Administration Finance or Commerce preferred

• Fluent written and spoken English

• Able to approach situations from an analytical mindset to generate a logical conclusion

• Able to resolve customer complaints using pre-defined and creative solutions

• Able to interpret a variety of instructions provided in written, oral, and diagram or schedule form

• Able to work independently when required and collaborate as part of a multi-time zone team as well

• Strong organizational skills to meet multiple deadlines

• Excellent attention to detail

• Strong MS Office Suite (specifically Excel, Outlook, Word and PowerPoint)

If this role isn’t for you

Stay in touch, we will let you know when we have new positions on the team.

To see a complete list of our open career opportunities please visit https://magnitglobal.com/us/en/company/careers.html

To do our best work we need different viewpoints. Therefore, we celebrate diversity and embrace inclusion.

As an equal opportunity employer, we are dedicated to building a team that represents a variety of backgrounds, perspectives, and skills. We strive to ensure that we maintain a positive and enriching work environment for all.