Billing Client Manager

As a Billing Client Manager, you are on the front line, as well as responsible for managing a team, to deliver our services to our clients. In this role, you are a working leader, which means you have a team of employees to manage, and you will also be performing the work tasks along with them. You function as a leader to the client and the team, and you also work as a biller for and with them. Your goal is to continually optimize the performance of billing systems, processes, and results for the clients assigned to you. You are accountable for the results we create for the clients assigned to you, and for the performance of your employees. You also work closely with the Leadership Team to develop and implement growth and organizational improvement strategies.

Preference will be given to candidates who currently reside in Hawaii and have experience with Hawaii based medical billing.

What You'll Do

Uphold the vision of the company and lead by example. Communicate in a positive and proactive manner with your clients, your team, and all other stakeholders. Perform client leadership functions for your assigned clients. Hire, train, and manage your team. Perform billing tasks as needed (billing, clearinghouse, posting, denials, secondary and patient billing, AR, etc.) for your assigned clients. Oversee and manage end to end onboarding for new clients, including researching client practice and background, preparing onboarding documents, understanding EDI, ERA, EFT, and EHR setup, identifying potential transition issues, and coordinating with leadership and the sales team. Mentor and serve as a role model for Client Specialists. Perform month end procedures accurately and on time. Create and maintain SOPs for each assigned client. Stay current on applicable regulations and payer policies. Audit work for accuracy and completeness. Analyze reports to understand and communicate results and set priorities.

Patient Privacy

You will be expected to protect the privacy of all patient information in accordance with company policies, procedures, and practices, as required by law, and in accordance with general principles of professionalism as a healthcare provider. You may access protected health information only to the extent necessary to complete your job duties, and may only share it with those who have a need to know it for treatment, payment, or other company operations. You are encouraged and expected to report, without fear of retaliation, any concerns about the company's privacy policies or any observed violations to management.

Qualifications

5+ years of experience in a full time medical billing role. 2+ years of experience in a leadership role over a medical billing team. Strong data management and organizational skills. Effective at solving problems and resolving conflicts. Strong attention to detail. Effective use of computers, software, reports, and spreadsheets. Professional writing, reporting, and analysis skills. Must be authorized to work in the United States. Must reside in Hawaii.

This is a full-time, hourly, non-exempt position, overtime-eligible under applicable federal and state law. This is a remote position open only to candidates residing in Hawaii.

Company Standards

Perform all duties in a safe, courteous, confidential, and professional manner. Maintain confidentiality of all customer and client information. Adhere to all applicable laws and regulations, including HIPAA. Be a good team player, genuinely helpful to co-workers and clients, and effective and efficient in your role. Maintain high ethical standards in everything you do.

Marshall Medical Billing is committed to being an Equal Opportunity Employer. We do not discriminate in any employment practice, including recruiting, hiring, promotion, discipline, or termination, on the basis of race, color, national origin, sex, sexual orientation, gender identity or expression, religion, age, disability, genetic information, protected veteran status, or any other characteristic protected by applicable federal, state, or local law.

Pay: $24.00 - $32.00 per hour

Benefits:

• 401(k)
• Dental insurance
• Employee assistance program
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Tuition reimbursement
• Vision insurance

Application Question(s):
*
What state will you be working from?

Experience:

• Medical billing: 5 years (Required)
• supervising or leading a team: 2 years (Required)

Work Location: Remote