Billing Coordinator

Zelh is a fast-growing, passionate outsourcing company.
Our mission is to be the most reliable partner by delivering consistently high-quality services.

We build long-term relationships with our customers, employees, and vendors through personal attention, clear communication, and respect. That’s the foundation of everything we do.

We are looking for a detail-oriented Billing Coordinator to join our team and support accurate and timely billing for customer shipments.

In this role, you’ll be responsible for customer invoicing, billing accuracy, resolving discrepancies, and maintaining accurate shipment and billing data. You’ll work closely with Sales, Operations, and Finance teams to make sure invoices are processed correctly and on time.

Key Responsibilities

• Customer Billing & Invoicing
  Generate and review invoices for freight shipments, ensuring all billing information is accurate and complete.
• Billing Verification
  Check rates, accessorial charges, fuel surcharges, and agreed pricing before invoices are finalized.
• Invoice Adjustments
  Process billing adjustments, credits, and rebills when needed.
• Billing Issue Resolution
  Investigate billing discrepancies and work with Sales and Operations teams to resolve them in a timely manner.
• Client Communication
  Respond professionally to client questions and inquiries related to invoices and billing.
• Data Accuracy
  Maintain accurate shipment and customer information in internal systems and follow established billing procedures.
• Documentation & Reporting
  Maintain proper billing documentation and records, ensuring information is complete and ready for review or audit.
• Month-End Support
  Assist with billing deadlines and month-end activities.
• Process Improvement
  Identify recurring billing issues and suggest ways to improve accuracy and efficiency.

Requirements

• 1–3 years of experience in billing, finance operations, logistics, or a similar administrative role
• Experience with billing, invoicing, or accounts receivable is preferred
• Experience in logistics, transportation, or freight brokerage is a strong advantage
• Strong attention to detail and accuracy
• Good problem-solving and analytical skills
• Good communication skills
• Ability to manage multiple tasks and meet deadlines
• Comfortable working with systems, data, and Excel
• Ability to work independently and as part of a team
• Bachelor’s degree or equivalent professional experience

Working Conditions

• Schedule: Mon–Fri, 07.00-16.00 CST
• Competitive Salary in USD
• Work type: Remote
• 10+ business days of paid time off, 15 after 2 years
• Equipment provided