Billing Coordinator

Join the best team in Edmonton!

Who are we?

Family Solutions Group is the parent organization to a number of agencies that provide quality support and care for Edmonton and surrounding communities. Kells Psychology is a private psychological service agency offering counselling, assessment, and clinical services to help clients to learn, grow, and heal. Kells Psychology and Family Solutions Group work collaboratively to Make Wellness Possible! If you have a heart for individuals and families, FSG/Kells is the workplace for you!

General Description:

The Billing Coordinator, under the supervision of the Administrative Supervisor, ensures smooth and consistent delivery of services in accordance with our mission, philosophy, and procedures. The billing coordinator is expected to demonstrate courtesy, patience, and tact when dealing with clients and co-workers.

Responsibilities:

• Work closely with administrative team to thoroughly understand booking, billing, and coverage matters.
• Prepare and submit accurate invoices.
• Investigate and resolve billing discrepancies, rejected claims, and payment disputes.
• Closely track and follow up on outstanding and overdue amounts.
• Communicate with clients regarding complex billing situations.
• Managing direct billing portals.
• Data entry.
• Digitizing files.
• Other duties as assigned.

Required Skills and Attributes:

• Must have administrative experience.
• Experience using Jane is an asset.
• Accounts Receivable experience is an asset.
• Collections experience is an asset.
• Ability to prioritize tasks and problem-solve.
• Great attention to detail.
• Experience with Microsoft Word, SharePoint, Excel, and Outlook.
• Strong computer skills and willingness to learn new software.
• Exceptional interpersonal skills.
• Excellent organizational skills.
• Strong written and verbal communication skills.

Hours of Work:

This position requires flexibility with scheduling, as it includes weekday shifts with the occasional evening.

The role offers:

• 24-30 hours per week, with the potential to increase in the future
• Permanent position
• Benefits following probationary period

How to Apply: Please submit your resume AND cover letter. Applications without a cover letter will not be considered.

We appreciate all applications and will contact candidates selected for interviews.

Job Types: Permanent, part-time, up to 30 hours/week

Pay: Hourly, $18-$20