Billing Executive

Role & responsibilities :

• Work on different functions within the organization as part of a team.
• Update and maintain process documentation and Standard Operating Procedures (SOPs).
• Support supervisors in preparing reports and handling basic operational tasks.
• Make decisions based on defined guidelines and handle ambiguous situations appropriately.
• Perform effectively under pressure and manage multiple tasks.
• Achieve individual SLA targets.
• Coordinate with onshore partners when required

Preferred candidate profile :

• Willingness to work night shifts
• Willingness to work from office
• Ability to meet defined SLA and performance targets.