Billing Executive

Billing Executive – The MetaDerm Centre

Company: The MetaDerm Centre of Dermatology-Trichology-Regenerative Aesthetics
Job Type: Permanent
Experience: 1–3 years
Qualification: Graduate / Diploma in any discipline
Joining: Immediate
Work Schedule: Monday to Sunday
Weekly Off: Tuesday
Working Hours: 10:00 AM to 8:00 PM
Monthly Package: ₹20,000

About the Role

The MetaDerm Centre of Dermatology-Trichology-Regenerative Aesthetics is looking for a detail-oriented and responsible Billing Executive to manage the clinic's day-to-day billing, payment collection and reconciliation activities.

The Billing Executive will be responsible for preparing accurate bills, handling cash and digital payments, maintaining billing records, coordinating with the front-office and Accounts team, and ensuring a smooth and professional billing experience for patients.

Key ResponsibilitiesBilling & Payment Collection

• Generate accurate bills and invoices for consultations, procedures, treatments and other applicable services.
• Collect payments from patients through cash, UPI, card and other approved payment modes.
• Verify billing details before finalising invoices.
• Ensure all services provided to patients are accurately captured in the billing system.
• Issue receipts and maintain proper payment documentation.
• Handle billing-related patient queries professionally.
• Ensure timely closure of daily billing activities.

Cash & Digital Payment Reconciliation

• Maintain accurate records of daily cash collections and digital payments.
• Reconcile cash, card, UPI and other digital transactions on a daily basis.
• Coordinate with the Accounts team for daily payment reconciliation.
• Identify and report any billing or payment discrepancies immediately.
• Ensure proper handover and documentation of daily collections.

Patient & Front Desk Coordination

• Coordinate with the Front Desk Executive regarding appointments, consultations and procedures.
• Ensure billing is completed accurately and promptly before/after applicable services.
• Coordinate with doctors and clinic staff whenever clarification is required regarding services or charges.
• Maintain a professional and patient-friendly approach while handling billing-related interactions.
• Support the front-office team during busy periods when required.

Records & Documentation

• Maintain accurate billing records and supporting documents.
• Ensure patient billing information is updated correctly.
• Maintain daily billing reports and collection summaries.
• Maintain proper records of refunds, cancellations and adjustments as authorised.
• Ensure all billing-related documents are filed and maintained properly.
• Maintain confidentiality of patient and financial information.

Administrative Support

• Assist the Accounts team with billing-related information and documentation.
• Prepare daily and periodic billing/collection reports as required.
• Support management with billing-related MIS and data.
• Follow clinic billing procedures and internal controls.
• Report any discrepancies, technical issues or process gaps to the reporting manager.

Required Skills & Competencies

• Good numerical and analytical skills.
• Strong attention to detail and accuracy.
• Good verbal and interpersonal communication skills.
• Professional and patient-friendly approach.
• Good knowledge of MS Office, particularly Excel.
• Familiarity with billing software or clinic management software is preferred.
• Ability to handle cash and digital payments responsibly.
• Strong reconciliation and record-maintenance skills.
• Good organisational and time-management skills.
• Ability to work in a fast-paced clinic environment.
• High level of confidentiality, integrity and accountability.

Eligibility

• 1–3 years of experience in billing, cashiering, accounts or a similar role.
• Experience in a hospital, clinic, healthcare, aesthetic centre or similar service environment will be an advantage.
• Graduate / Diploma in any discipline.
• Candidates with experience handling patient billing and payment reconciliation will be preferred.
• Candidates who can join immediately are preferred.

Key Performance Indicators

Performance in this role will be measured through:

• Accuracy of billing and invoices.
• Accuracy of daily cash and digital payment reconciliation.
• Timely completion of daily billing and collection activities.
• Proper maintenance of billing and payment records.
• Timely identification and reporting of discrepancies.
• Patient satisfaction with the billing experience.
• Compliance with clinic billing procedures and internal controls.
• Accuracy and timely submission of billing/collection reports.

Compensation & Benefits

• Monthly Package: ₹20,000 take home
• PF, ESIC and Professional Tax deductions will be applicable as per eligibility/statutory requirements.
• Uniform will be provided.
• Accommodation, food and travel support are not provided.

Pay: ₹18,000.00 - ₹20,000.00 per month

Benefits:

• Provident Fund

Work Location: In person