Billing Executive

Key Responsibilities

• Prepare and issue customer invoices, debit notes and credit notes accurately and within agreed timelines.
• Verify billing information against quotations, job orders, delivery documents, purchase orders, service records and other supporting documents.
• Ensure the correct customer, billing address, rates, quantities, taxes and payment terms are reflected in invoices.
• Maintain proper billing records and supporting documentation, both electronically and physically where required.
• Follow up with internal departments on incomplete, unclear or missing documents required for billing.
• Attend to customer queries, discrepancies and requests relating to invoices, statements of account, credit notes or billing adjustments.
• Coordinate with the Finance team on invoice postings, payment allocations, accounts receivable matters and month-end closing.
• Prepare and issue statements of account to customers when required.
• Assist with monitoring outstanding invoices and follow up on overdue payments in accordance with the Company’s credit-control procedures.
• Ensure approved billing adjustments, rebates, discounts and credit notes are properly documented and processed.
• Assist in reconciling billing records against operational records and customer accounts.
• Support the preparation of billing reports, ageing reports and other management reports as required.
• Maintain confidentiality of customer, pricing and financial information.
• Assist with ad hoc finance, administrative and operational duties assigned by management.