Billing Executive

ONUS Robotic Multispeciality Hospital, Hyderabad

Department: Billing
Reports to: Chief Business Manager / Accounts Manager
Employment: Full-time; rotational shifts as required

Role Purpose

Ensure accurate patient billing, timely collections, clear communication of charges, and proper reconciliation of hospital revenue.

Key Responsibilities

• Prepare OPD, IPD, emergency, diagnostic, procedure, and discharge bills accurately in HMIS.
• Verify patient details, applicable tariffs, packages, doctor charges, room charges, investigations, pharmacy, and other services.
• Check that all services provided are billed correctly; identify missing or duplicate charges before finalizing bills.
• Collect payments through cash, UPI, cards, and bank transfers; issue receipts for every payment.
• Track patient advances, outstanding balances, credit bills, and pending payments; follow up and escalate overdue amounts.
• Explain estimates, package inclusions, exclusions, and final bills clearly to patients and attendants.
• Coordinate with doctors, nursing, pharmacy, diagnostics, and insurance teams for timely discharge billing.
• Support cashless and insurance billing by preparing itemized bills and required billing documents.
• Record insurance receipts, deductions, and pending balances against the correct patient account after verification.
• Apply discounts, refunds, cancellations, and bill corrections only with documented authorization.
• Reconcile HMIS collections with cash, card, UPI, and bank payment records; report discrepancies promptly.
• Submit daily collection, outstanding dues, refund, discount, and shift handover reports.
• Maintain accurate records, protect patient confidentiality, and support internal audits.

Qualifications & Experience

• Graduate; B.Com or a related qualification preferred.
• Preferably 1–3 years of hospital billing experience.
• Working knowledge of HMIS, MS Excel, OPD/IPD billing, and insurance billing processes.
• Good numerical accuracy and communication skills in Telugu, Hindi, and English.

Key Performance Indicators

• Billing accuracy and completeness.
• Timely discharge bill preparation.
• Accurate daily reconciliation and cash handover.
• Timely follow-up of outstanding payments.
• Complete documentation and authorized adjustments.
• Courteous handling of patient billing queries.

Pay: ₹20,000.00 - ₹25,000.00 per month

Benefits:

• Flexible schedule
• Paid sick time
• Provident Fund

Work Location: In person