Billing Executive

Roles & Responsibilities

1. Billing & Payment Handling

• Generate accurate bills and invoices for customer purchases.
• Handle cash, card, UPI, and online payment transactions.
• Ensure proper billing procedures are followed at all times.
• Verify pricing, discounts, and promotional offers before billing.

2. Customer Interaction

• Assist customers during the billing and checkout process.
• Address basic customer queries related to pricing, billing, and payments.
• Ensure polite and professional customer service.

3. Cash Management

• Maintain daily cash records and transaction reports.
• Ensure proper cash handling and balance reconciliation at the end of the day.
• Coordinate with accounts/admin team for reporting and documentation.

4. Billing Software & Records

• Operate POS/billing systems efficiently.
• Maintain accurate billing and sales records.
• Update customer and transaction details in the system.

5. Coordination with Store Team

• Coordinate with sales staff regarding product codes, stock availability, and customer requirements.
• Support store operations during peak hours and events.

6. Inventory & Tagging Support

• Assist in barcode scanning, tagging, and maintaining billing accuracy.
• Report any mismatch in pricing or product details to the management.

Skills Required

• Basic computer and billing software knowledge
• Good communication and customer handling skills
• Attention to detail and accuracy
• Basic mathematical and cash-handling skills
• Ability to work in a fast-paced retail environment

Preferred Experience

• Experience in billing, cashier, retail operations, or front desk roles preferred
• Freshers with good communication and basic computer knowledge can also apply