Billing Executive

Job Description – Billing Executive

Position: Billing Executive

Department: Front Office / Billing

Industry: Vegetarian Self-Service Restaurant

Reports To: Restaurant Manager / Supervisor

Job Summary

The Billing Executive is responsible for handling customer billing, cash and digital payments, maintaining accurate billing records, and ensuring a smooth and efficient checkout experience for customers.

Key Responsibilities

• Operate the restaurant’s POS/billing system accurately and efficiently.

• Generate bills and collect payments from customers through cash, UPI, cards, and other approved payment methods.

• Verify bills, prices, discounts, offers, and applicable taxes before completing transactions.

• Handle cash responsibly and maintain accurate cash balances.

• Provide receipts to customers and assist with billing-related queries.

• Reconcile daily cash, card, UPI, and other payment collections with the POS system.

• Report any billing discrepancies, shortages, or excess collections to the supervisor immediately.

• Maintain proper records of daily sales and payment transactions.

• Coordinate with the kitchen, service staff, and management regarding billing issues and order corrections.

• Ensure the billing counter is clean, organized, and ready for operation.

• Follow restaurant policies, hygiene standards, and cash-handling procedures.

• Provide polite and professional customer service at all times.

• Assist with opening and closing billing procedures as assigned.

• Perform other duties related to billing and restaurant operations as directed by management.

Skills & Qualifications

• Minimum qualification: Plus Two / Higher Secondary; accounting or commerce background is an advantage.

• Previous experience in restaurant billing, cashiering, retail, or customer service is preferred.

• Basic computer knowledge and familiarity with POS/billing software.

• Good numerical and cash-handling skills.

• Good communication and interpersonal skills.

• Ability to work accurately under pressure during busy hours.

• Honest, responsible, punctual, and customer-friendly.

• Ability to work in shifts, including weekends and holidays.

Work Location: In person