Billing Executive

About the role

This role involves managing the billing process with a primary focus on customer invoicing, service report verification, and month-end closing activities. You will work closely with the Operations Department and branch administrators to ensure accurate and timely submission of service reports, handle external billing enquiries, and maintain proper filing of invoice documentation.

Key responsibilities

• Handle the billing process, with a primary focus on customer invoicing
• Ensure proper matching and verification of service reports for monthly billing customers
• Work closely with the Operations Department and branch administrators to ensure service reports are submitted accurately and on time before the monthly billing closing deadline
• Attend to external enquiries and liaise with relevant internal departments regarding invoice and billing matters
• Perform and support month-end closing activities and related reporting
• Ensure proper filing and maintenance of invoice copies and other relevant billing documents
• Record and distribute invoice copies to the respective Marketing Executives
• Ensure all invoices are issued and sent to customers promptly via post, courier, email, or other appropriate channels
• Attend to incoming telephone calls and direct enquiries to the appropriate departments when necessary
• Attend to walk-in customers regarding payment, billing, and invoice enquiries in a professional and courteous manner

About you

• Bachelor's Degree, Professional Degree, or equivalent qualification in Finance, Accountancy or a related field
• Minimum 1 year of relevant experience in Accounts Receivable (AR) or a similar billing-related role
• Able to manage a high volume of transactions in a fast-paced, transaction-oriented environment while maintaining accuracy
• Strong ability to prioritize tasks, manage time effectively, and meet deadlines and team objectives
• Demonstrates a proactive attitude with the initiative to take on additional responsibilities and go beyond assigned tasks when required
• Highly self-motivated, responsible, and able to work independently with minimal supervision
• Strong attention to detail with a commitment to accuracy and efficiency
• Good communication and interpersonal skills, with the ability to work effectively with internal departments, customers, and external parties