Billing Manager

Role & responsibilities

• Manage end-to-end billing operations, ensuring accuracy and timely invoice generation.
• Process customer invoices, credit notes, and billing adjustments as required.
• Monitor and record incoming payments while maintaining accurate financial records.
• Validate customer and billing data to ensure compliance with internal standards.
• Coordinate invoice distribution and resolve billing-related queries from stakeholders.
• Support monthly, quarterly, and annual financial closing activities.
• Investigate billing discrepancies and participate in root cause analysis and resolution.
• Maintain and update billing systems and contribute to process improvement initiatives.
• Execute internal controls and compliance checks as per established procedures.
• Prepare billing and financial reports for management review.
• Collaborate with cross-functional teams to ensure smooth order-to-cash processes.
• Support audits, business projects, and automation initiatives.
• Handle ad-hoc finance and operational tasks as assigned.
• Ensure adherence to service levels, quality standards, and organizational policies.

Preferred candidate profile

• Bachelor's or Master's degree in Finance, Accounting, Economics, Commerce, or a related discipline.
• 0-3 years of experience in Billing, Accounts Receivable, Finance Operations, or Customer Finance.
• Good understanding of invoicing, payment processing, and financial accounting principles.
• Exposure to ERP systems such as SAP is preferred.
• Strong proficiency in MS Excel and other Microsoft Office applications.
• Excellent analytical and problem-solving abilities.
• Strong attention to detail with a high degree of accuracy.
• Effective verbal and written communication skills in English.
• Ability to work independently while managing multiple priorities and deadlines.
• Customer-focused mindset with strong stakeholder management skills.
• Adaptable, proactive, and capable of working in a fast-paced environment.
• Experience supporting month-end closing activities is an added advantage.
• Familiarity with process improvement, automation tools, or AI-based productivity tools is desirable.
• Knowledge of compliance, internal controls, and financial governance processes is preferred.

Mandatory Skills

• Billing Operations
• Invoicing & Payment Processing
• Accounts Receivable
• Financial Accounting Fundamentals
• MS Excel
• Data Validation & Reconciliation
• Stakeholder Communication
• Analytical Thinking
• Problem Solving
• Attention to Detail

Good to Have Skills

• SAP (FI/AR)
• ERP Systems
• Month-End Closing Activities
• Internal Controls & Compliance
• Financial Reporting
• Process Improvement
• Automation Tools
• AI Productivity Tools (ChatGPT, Copilot, etc.)