Billing Officer/ Assistant

Eligibility Criteria:

Qualification: Bachelor’s degree / Graduation

Experience:

• Experience: 2–4 years of relevant experience in hospital billing
• Strong knowledge of hospital billing procedures and mechanisms.
• Good communication and interpersonal skills.

Responsibilities:

• Coordinate with corporate clients regarding IPD receivables, reimbursement documentation, outstanding statements and payment recovery.
• Ensure preparation and dispatch of company patient documentation with all required supporting documents within defined timelines.
• Review and follow up on company receivables and maintain proper records of recovery status.
• Handle payment acknowledgements, cheque/online payment records and related documentation.
• Review private and company final bills and ensure timely completion of discharge billing requirements.
• Facilitate IPD payable/refund processes by coordinating with the Accounts Department.
• Maintain and review billing-related files, records and confidential documentation.
• Ensure accurate and timely updating of billing transactions and records in the hospital software.
• Identify billing discrepancies and coordinate with concerned departments for timely resolution.
• Assist the Assistant Manager Billing in implementing and improving billing SOPs, processes and systems.
• Guide and support junior billing staff in day-to-day billing activities and patient handling.
• Prepare and share outstanding/recovery reports and provide relevant updates to management.
• Maintain professional relationships with patients, attendants, corporate clients, consultants and internal departments.
• Ensure patient and departmental confidentiality and compliance with applicable hospital policies and legal requirements.
• Perform any other billing-related duties assigned by the management.
• Good communication and interpersonal skills.
• Proficiency in MS Office and hospital billing software.
• Ability to work under pressure and manage multiple tasks effectively.
• Strong coordination and team-handling skills.

Work Location: In person