Billing Officer

At Estia Health, we're more than just a workplace: we're a community dedicated to enriching lives and making a difference. If you're passionate about aged care and want to be part of something meaningful, then we want to hear from you.

Everyday, over 14,000 employees choose to make a difference at Estia Health, sharing a joint purpose to enrich and celebrate the lives of our residents. With 94 homes (and growing), across Queensland, New South Wales, South Australia and Victoria, you will play a part in positively impacting the lives of our residents and their families.

Join us in playing a special role in the future of aged care.

As one of Australia's leading aged care providers in an essential and growing sector, we are privileged and proud to support older Australians and their families, at such an important time in their lives.

In our homes we enrich and celebrate life, which is why we employ people who share our values. After all, these homes are the homes of our residents, and we are privileged to work in them.

As we continue to expand, we are striving to attract, develop and retain the best talent in aged care, supporting our people to create one family where everyone belongs.

The Heart of What You Will Deliver

Estia Health are looking for a Billing Officer to come and join the growing finance team. The Billing Officer role is responsible for the set up and billing for all new, current, and discharged residents. The Billing Officer will act as the central point of contact for all billing matters for residents and various stakeholders throughout the business.

The Responsibilities We Will Trust You With

• Process daily admission and discharges for new and departing residents.
• Process monthly government funding reconciliations.
• Respond to all incoming billing queries from relevant stakeholders.
• Conduct Fortnightly and Monthly Billing runs.
• Working knowledge of the Aged Care Act (1997) and legislation as it relates to fees and billing.
• Maintaining good working relationships with external stakeholders and organisations.
• Assist with preparation of Fee and RAD/ Bond Refunds.
• Conducting Month End Reconciliations.
• Ad-hoc responsibilities as directed by the Billing Manager.

Skills and Experience

Essential

• Demonstrated Customer Service Skills.

Desirable

• 2+ Years working in an Aged Care billing role.
• Epicor experience.
• Proficient with Microsoft Office.

Benefits available:

• Retail savings with the Blue Light Card
• Discounted car hire
• Employee Assistance Program for you and your family
• Free Wellbeing App to support your mental and physical health
• Novated leasing for vehicles
• Workplace banking support
• ACN membership discounts for nurses
• Discounted health insurance with nib health
• Discounted JB HiFi

Estia Health is committed to embracing diversity, equity and inclusion in our workplaces. We encourage applications from people of all ages, cultures (including Aboriginal and Torres Strait Islander peoples), abilities, sexual orientation and gender identities. If you need assistance to participate in our application process, please let us know.

Please be advised that we do not accept emailed applications for this position. To apply, simply click the 'Apply' button and follow the instructions provided.

Note: All shortlisted applicants will need to pass the required background checks. During the influenza season, all staff are required to provide evidence of a current influenza vaccination. If you are interested in a role, please ensure you apply online, as we do not accept emailed resumes.