Billing Officer

Billing and Collection Activities Implementation

• Ensure the prompt and accurate completion of all billing and collection tasks, in line with daily, weekly, and monthly schedules. Consistently follow established processes, maintaining precision and timeliness to support the organization’s financial goals and the requirements outlined in product memos.

Adherence to Standard Operations Procedures (SOPs)

• Strictly adhere to established Standard Operating Procedures (SOPs) when managing individual work schedules and task assignments, ensuring alignment with overall team efficiency and process turn-around times. • Proactively contribute to the stability of the operational service supply chain by promptly identifying and escalating any operational concerns or potential issues that could affect team performance or impact other functional areas within the Operations department.

Records and Documentation Management

• Ensure the timely and accurate reporting, documentation, filing, storage, and submission of all relevant reports in strict adherence to the product memo. This includes maintaining up-to-date records of invoices, summary reports, payment posting reports, and receipts, while ensuring real time accuracy, completeness, and accessibility.

Kaizen Special Projects

May be assigned to work with the Collections Supervisor and/or CCD Manager to review relevant Collections policies, manuals, and Standard Operations Guide to influence operational efficiency and improve bottom-line achievement of Collections KPIs