Billing Officer

Job Description – Experienced Billing Officer (Part Time)

Location: Office Based

Reports to: Finance Manager
Hours: 22.5 hours per week
Salary: Competitive, dependent on experience. Please state your salary expectations when applying.

Role Summary

We are a growing care company providing high-quality services to the community. We are looking for an organised and detail-focused Billing Officer to join our finance team at Delore Care. You will ensure care services are invoiced accurately and on time, maintain council portals and reconcile local authority accounts.

Key responsibilities

• Prepare and issue invoices to local authorities and private clients.
• Reconcile local authority payments and remittances against invoices, investigating discrepancies and outstanding balances.
• Update council portals with care hours, charges and supporting information within submission deadlines.
• Check care records agreed rates and funding arrangements to ensure accurate billing.
• Process changes to care packages, including new starters, amendments and cancellations.
• Raise approved credit notes and billing adjustments.
• Follow up overdue invoices and resolve queries with councils, clients and internal teams.
• Maintain accurate billing records and support month-end reporting.

Skills and Experience

· At least three years experience in billing, sales ledger, or accounts receivable.

• Strong attention to detail and confidence working with figures.
• Advanced Excel skills and experience using accounting systems (Essential).
• Ability to manage deadlines and investigate discrepancies.
• Clear, professional communication skills.
• Experience with local authority billing, council portals or the care sector would be an advantage.
• Experience with care sector finance desirable but not essential.
• Highly organised with excellent attention to detail.
• Strong communication skills to liaise with staff, management, and external stakeholders.

What We Offer

· Competitive salary (depending on experience, pro-rata for part-time).

· Pension scheme and holiday entitlement.

· Opportunity to grow with a supportive and expanding care company.

Expected hours: 22.5 per week

Benefits:

• Free parking
• On-site parking

Work Location: In person