Billing Officer/Cashier Officer

Overview Join Our Team as a Patient Financial Services Specialist As a vital link between our clinical care and operational excellence, you will serve as the face of our hospital’s financial integrity. In this role, you do more than just manage transactions; you provide peace of mind to our patients by ensuring their billing experience is seamless, transparent, and handled with the utmost professional care. By masterfully reconciling daily accounts and maintaining meticulous financial records, you provide the critical data that keeps our healthcare mission moving forward.

We are looking for a detail-oriented professional who thrives in a fast-paced environment and understands that behind every invoice is a person seeking care. You will take ownership of the daily financial cycle—from the precise issuance of receipts to the strategic support of departmental reporting—all while upholding the highest standards of hospital policy. If you are a numbers-driven individual with a heart for service and a commitment to accuracy, we invite you to help us deliver excellence in every interaction.

Responsibilities Daily

• Greet all patients in a timely and professional manner, maintaining confidentiality and courtesy.
• Register invoices for Clinic Plan, Corp-Credit, and other direct billing clients.
• Prepare inpatient invoices before patient discharge.
• Ensure patients complete all required documentation for insurance reimbursement and secure payment.
• Communicate with insurance companies to confirm coverage and provide cost estimates/GOP
• Calculate bills accurately at the time of service and ensure authorization for amendments.
• Ensure patients sign bills, claim forms, and order sheets before leaving the hospital.
• Collect and confirm payment before patients exit the Medical Center.
• Ensure physicians complete and sign the medical section of claim forms promptly
• Follow up with clients via call, SMS, or email for outstanding invoices.
• Verify invoice and official receipt serial numbers are in correct order.
• Prepare daily sales reports and check invoices and credit notes before forwarding to Finance.
• Send used credit card slips to the Finance Department on a daily basis.

Ad-Hoc/Other

• Prepare supporting documents for direct billing and submit to the insurance team for claims.
• Prepare cancellation invoices with adjustment notes, attach copies of new invoices, and submit for review and approval before forwarding to Finance.
• Compile daily/monthly refund/void/cancel invoice reports and send to Finance.
• Complete other tasks or projects assigned by the Supervisor

QUALIFICATION

• Studies or fresh graduated bachelor’s degree in Accounting, Finance, or a related field (preferred).
• Minimum 1 years of experience in cashier/billing or a similar role.
• Familiar with in Microsoft Office Suite (Excel is a must) with basic writing/speaking Khmer/ English
• Good problem-solving skills and flexibility
• Good communication and interpersonal skills with patients and team.

How To Apply Interested and qualified applicants should submit your updated Cover Letter and CV stating the position applied for with your current photo (4×6) through [email protected]