Billing Operations Specialist

Billing Operations Specialist

Remote | LATAM | Full-Time

About the Role

We are looking for a detail-oriented Billing Operations Specialist to support recurring billing and accounts receivable activities for a growing U.S.-based organization.

This position is a strong fit for someone who enjoys working with numbers, keeping financial records accurate, investigating discrepancies, and making sure billing activities are completed correctly and on time.

You will work independently across accounting and internal systems while collaborating with customers and team members to resolve billing and payment questions.

What You'll Do

• Prepare and issue recurring customer invoices accurately and on schedule.
• Record customer payments and ensure they are applied to the correct accounts.
• Support revenue and billing entries within accounting systems.
• Reconcile customer balances and investigate discrepancies, short payments, and unapplied funds.
• Review outstanding receivables and follow up professionally on overdue invoices.
• Verify customer billing information and rates.
• Respond to billing and payment questions and help resolve account issues.
• Maintain organized supporting documentation and accurate financial records.
• Work across accounting, billing, and internal software platforms.
• Support additional finance projects as needed.

What We're Looking For

• 1-2+ years of professional experience in billing, accounts receivable, bookkeeping, or a related accounting function .
• Hands-on experience with QuickBooks Online .
• Strong Microsoft Excel skills, including experience with tools such as:
• PivotTables
• XLOOKUP/VLOOKUP
• INDEX/MATCH
• SUMIFS
• Experience preparing invoices, applying payments, and reconciling customer accounts.
• Strong numerical accuracy and attention to detail.
• Ability to organize competing priorities and consistently meet deadlines.
• Comfortable working independently in a remote environment.
• Strong problem-solving skills and willingness to investigate discrepancies rather than simply process transactions.
• Professional written and spoken English.
• Comfortable learning new financial systems and workflows.

Nice to Have

• Education or coursework in Accounting, Finance, Business Administration, or a related area.
• Experience with SAP Ariba or similar customer/vendor platforms.
• Experience working with internal or proprietary billing systems.

We're looking for someone dependable, accurate, proactive, and comfortable taking ownership of their work in a fast-moving environment.