Billing Operator

Job Title: Billing Operator / Billing Specialist
Department: Finance & Accounting
Reports To: Billing Supervisor / Finance Manager

Job Summary

We are seeking a detail-oriented and organized Billing Operator to manage our daily invoicing and financial documentation workflows. In this role, you will be responsible for creating precise client invoices, verifying transactional data, tracking incoming payments, and resolving billing discrepancies. The ideal candidate possesses strong numerical accuracy, works efficiently under tight deadlines, and delivers professional customer support to maintain smooth cash flow operations.

Core Responsibilities

• Invoice Generation: Prepare, review, and issue accurate electronic and physical invoices to clients in a timely manner based on purchase orders, timesheets, or contracts.
• Data Verification: Reconcile billing logs against internal sales records and account databases to eliminate errors before distribution.
• Payment Tracking: Monitor accounts receivable logs, record received payments, and issue receipts.
• Discrepancy Resolution: Research and resolve internal billing errors, customer complaints, and payment variations by interacting across sales and accounting teams.
• Collections Support: Identify outstanding debts, send reminders, and follow up professionally with clients on delinquent accounts.
• Record Keeping: Update the company’s enterprise resource planning (ERP) or accounting database with current client information, contract variations, and payment history.
• Financial Reporting: Generate weekly or monthly billing summaries and activity reports to aid month-end closing processes.

Required Skills & Qualifications

• Data Entry & Numeracy: Exceptional mathematical proficiency combined with fast, error-free computer data entry skills.
• Software Competency: Practical experience using dedicated billing or accounting systems (e.g., QuickBooks, SAP, or Oracle) along with advanced proficiency in Microsoft Excel.
• Communication: Strong verbal and written communication skills to articulate billing policies and negotiate resolutions politely with clients.
• Attention to Detail: Deep analytical skills to spot subtle mismatches in voluminous financial entries.
• Confidentiality: Absolute discretion when managing sensitive commercial contracts and customer financial data.

Education & Experience Requirements

• Education: High school diploma or equivalent required; a Bachelor’s degree in Commerce, Finance, or Accounting is highly preferred.
• Experience: 1 to 3 years of hands-on experience in billing, account management, invoicing, or a data-entry intensive finance department.

Pay: ₹12,000.00 - ₹15,000.00 per month

Work Location: In person