Billing Specialist

The Billing Specialist I is responsible for the accurate, timely, and efficient processing of patient billing transactions in accordance with established Chong Hua Medical Mall policies, billing guidelines, contractual agreements, and applicable government regulations. The role ensures that all procedures, services, and charges are accurately captured, verified, billed, and collected based on supporting documents and system records.

S/He is responsible for checking in paid procedures in the MMIS Queuing System to ensure their visibility to the appropriate unit departments, enabling timely endorsement, accurate processing, and continuity of patient care and billing operations. The position also assists in resolving billing discrepancies, coordinating with internal departments and external stakeholders, and maintaining complete and accurate billing records while ensuring compliance with data privacy and organizational standards.

Additionally, s/he supports the operations of the unit by following established protocols, policies and procedures, and is also responsible for coordinating with the applicable concerned person/department in the conduct of his/her duty.

Qualifications

• Bachelor’s degree in Finance/Accounting or any business-related course with accounting units.
• At least one (1) year of related work experience, is an advantage, but not required.
• Knowledge of medical billing & collection practices and other third-party operating procedures and practices is an advantage.
• Excellent interpersonal skills.
• Knowledgeable in basic Microsoft Office application.
• Must be well organized and detail–oriented.
• Proficient English communication skills, both oral and written. Preferably, can communicate in Visayan and Tagalog language.