Billing Specialist

**Key Responsibilities：**​​

1. Customer Payment Reconciliation & Follow-up

   • Collaborate with the Finance Department to regularly reconcile sales records with actual payments received, and identify customers who have not made payments on time.
   • Track the list of customers with overdue payments, and maintain a clear and accurate accounts receivable ledger.

2. Sales Rep Accountability & Exception Analysis​​

   • Identify the sales representative(s) responsible for each unpaid invoice, and monitor the repayment status of each sales team or individual.
   • Analyze the root causes of payment delays or exceptions, such as customer credit issues, contract execution problems, or internal process gaps.

3. Collaboration with Legal Team to Drive Collections

   • Based on contract terms and applicable laws/regulations, assist in preparing payment reminder letters, or work with Legal to prepare formal legal communications or collection notices.
   • Support the escalation of delinquent or long-overdue accounts, and assist in handling complex or high-risk cases to minimize bad debt exposure.

Qualifications & Experience:

• 1–3 years of experience ​in accounts receivable management, payment follow-up, credit control, financial support, or sales operations.
• Previous experience in B2B sales repayment tracking, customer reconciliation, or legal coordination is a strong plus.
• Experience in industries such as logistics, freight forwarding, foreign trade, or supply chain is highly preferred.