Billing Specialist

Essential Functions including the following, but not limited to the below.

Lead by Example:

• Demonstrate professionalism, accountability, and attention to detail in all billing activities.
• Meet established deadlines while maintaining accuracy and quality standards.
• Promote a positive work environment through effective communication and teamwork.

Build Lifelong Partnerships:

• Establish and maintain strong working relationships with project managers, customers, vendors, and internal departments.
• Provide timely and professional responses to billing inquiries and requests.
• Collaborate with operations and accounting teams to ensure accurate and timely invoicing.
• Support month end close and accounts receivable activities as needed

Act with Integrity:

• Ensure invoices, billing records, and supporting documentation are accurate, complete, and compliant with company policies.
• Maintain confidentiality of financial and customer information.
• Identify and communicate billing discrepancies, concerns, or process improvements.
• Review supporting documentation prior to billing

Put People First:

• Deliver excellent customer service to both internal and external stakeholders.
• Support team members by sharing knowledge and assisting with workload demands as needed.
• Foster a respectful, collaborative, and solutions-oriented work environment.
• Research and resolve billing questions

Challenge the Ordinary

• Continuously seek opportunities to improve billing processes, workflows, and efficiencies.
• Utilize technology and reporting tools to enhance accuracy and productivity.
• Participate in process improvement initiatives and recommend best practices.
• Monitor unbilled work and assist with collections on billings

Education and/or Work Experience Requirements:

• High school diploma or GED required; Associate's degree in Accounting, Business, or a related field preferred.
• Minimum of 2 years of billing, accounts receivable, accounting, or related administrative experience.
• Construction industry billing experience preferred, including progress billing, time-and-material billing, or contract billing.
• Proficiency in Microsoft Excel, Outlook, and ComputerEase or other Construction related ERP software.
• Strong organizational, analytical, and problem-solving skills.
• Excellent written and verbal communication skills.
• Ability to manage multiple priorities and meet deadlines in a fast-paced environment.

Physical Demand:

This role primarily requires sitting for extended periods while working at a computer. The employee must regularly use hands and fingers to operate a keyboard, calculator, and other office equipment. Specific vision abilities include close vision and the ability to focus on detailed work. The employee may occasionally be required to stand, walk, reach, bend, and lift or move items up to 15 pounds.