Billing Support Specialist

Billing Support Specialist

About Scale Sales Teams. Company

Scale Sales Teams Company connects experienced professionals with rewarding remote career opportunities across the United States. We are committed to providing exceptional service through innovation, teamwork, and integrity while creating a supportive environment where employees can grow and succeed.

About the Role

As a Billing Support Specialist, you will support the company’s billing and accounts receivable operations by assisting customers, processing payments, resolving billing issues, and maintaining accurate financial records. You will work closely with internal teams to ensure timely invoicing and excellent customer service.

Responsibilities

• Respond to customer billing inquiries by phone and email.
• Process and record customer payments.
• Generate invoices and update customer accounts.
• Resolve billing discrepancies and account issues.
• Monitor outstanding balances and assist with collections.
• Maintain accurate billing records.
• Perform other administrative duties as assigned.

Qualifications

3–5 years of customer service, billing, or accounts receivable experience.

Strong communication and problem-solving skills.

Excellent attention to detail and organisational abilities.

Ability to manage multiple priorities in a remote environment.

Experience with billing or accounting software is preferred.

• Work Schedule
• Full-time, remote.
• Monday–Friday.
• Availability during Pacific (PST) or Mountain (MST) business hours is preferred.

Compensation

$55,000–$65,000 annually, based on experience and qualifications.

Location

This is a 100% remote position available to candidates residing in the following states:

AL, AR, AZ, CO, FL, GA, ID, IA, IN, KS, KY, MO, MI, MN, NC, NM, OK, OH, OR, SC, SD, TN, TX, UT, VA, WA, and WY.

Applicants must reside in one of the listed states to be considered.

Benefits

• Competitive Pay
• Paid Time Off
• Medical, Dental & Vision Insurance
• 401(k) with Company Match
• Life and Disability Insurance
• Paid Parental Leave
• Professional Development
• Company-Provided Equipment
• Employee Referral Program

Equal Opportunity Employer

• Scale Sales Teams Company is an Equal Opportunity Employer. Employment is contingent upon successful completion of a background check and verification of authorisation to work in the United States.

Pay: $55,000.00 - $65,000.00 per year

Work Location: Remote