Billing Support Specialist

Billing Support Specialist

About Health Support Center

Health Support Center is committed to providing reliable administrative and support services within the healthcare environment. We focus on accuracy, professionalism, and responsive service while supporting patients, providers, and internal teams.

About the Role

As a Billing Support Specialist, you will assist with billing and payment-related activities, maintain accurate account information, respond to billing inquiries, and help ensure billing processes are completed accurately and on time. You will work closely with internal departments to resolve billing issues and support efficient account management.

Responsibilities

* Respond to billing questions by phone and email.

* Process payments and update customer or patient accounts accurately.

* Prepare and send invoices and billing statements.

* Investigate and resolve billing discrepancies.

* Monitor outstanding balances and assist with follow-up activities.

* Maintain accurate billing and account records.

* Communicate with internal departments regarding billing-related matters.

* Perform additional administrative duties as assigned.

Qualifications

* 3–5 years of experience in billing, customer service, accounts receivable, healthcare administration, or a related field.

* Strong written and verbal communication skills.

* Excellent attention to detail and organizational abilities.

* Strong problem-solving skills.

* Ability to work independently in a remote environment.

* Experience with billing, healthcare, or accounting software is a plus.

Work Schedule

* Full-time, remote position.

* Monday through Friday.

* Availability during Central (CST) or Mountain (MST) business hours is preferred.

Salary

$60,000–70,000 per year, depending on experience and qualifications.

Location

This is a fully remote position available to candidates living in the following states:

AL, AR, AZ, CO, FL, GA, IA, ID, IL, IN, KS, KY, LA, MI, MN, MO, MS, NC, NE, NM, OH, OK, SC, SD, TN, TX, UT, VA, WI, and WY.

Applicants must reside in one of these states to be considered.

Benefits

* Competitive salary

* Paid Time Off (PTO)

* Medical, Dental, and Vision Insurance

* 401(k) with Company Match

* Life and Disability Insurance

* Employee Assistance Program (EAP)

* Career Development and Training Opportunities

* Company-Provided Equipment

* Employee Referral Program

Equal Opportunity Employer

Health Support Center is committed to providing equal employment opportunities to qualified applicants. Employment may be subject to applicable background checks and verification of authorization to work in the United States.

Pay: $60,000.00 - $70,000.00 per year

Work Location: Remote