Billings Supervisor

We're looking for a Billings Supervisor This role is Hybrid, Costa Rica The Billings Supervisor will be responsible for the assistance in the management of a team of Billings Specialists. The ideal candidate is a self-starter, able to multi-task, detail oriented, honest, hardworking, and able to interact with internal departments, management, and service providers on a daily basis. This candidate must be focused, intelligent, dependable, motivated and able to have fun.

In this role you will…

• Be responsible for planning and organizing a billing team, including, leading, building and mentoring
• Guides billing team actions by researching, developing, writing, and updating billing policies, procedures, methods, and guidelines
• Reviewing and managing service tickets and reviewing responses to ensure accuracy
• Ensures the accuracy of billing reports and metrics and uses the information to review productivity and accuracy of the billing team
• Consistently reviews the effectiveness of billing processes and makes recommendations for improvement
• Coordinate billing audit and compliance activities and validate adherence to SOX controls and other compliance guidelines
• Be responsible for the resolution of complex billing matters
• Maintain strong customer relationships to ensure the immediate resolution of problems as well as being responsive to future needs
• Review complex multi-year contracts and related sales orders
• Coordinate with various departments to support our monthly and quarterly close procedures

You’ve Got What It Takes If You Have…

• B.S./B.A. in Business Administration, Accounting or Finance
• 3+ years of experience with at least 1 year of supervising/managing employees
• Must have strong critical thinking, written, and verbal communication skills
• Excellent understanding of Finance, with particular emphasis in Credit, Billing, and Collections (Accounts Receivable)
• Ability to work independently and is a team player
• Proven experience in working in a team under pressure to meet deadlines
• Proficiency in Excel and Word. Experience with Oracle and Salesforce is a plus

Our Growing Presence in Costa Rica Cornerstone is excited to be building a new hub in Costa Rica as part of our continued investment in growing our global talent and capabilities. We are bringing together teams across a variety of functions, creating exciting opportunities for people to join us at the ground floor of this new chapter and help shape how we grow in the region.

We have invested in a new office in Costa Rica, with construction beginning soon, and we expect our presence and capabilities in the region to continue expanding over time. For those joining us now, this is a unique opportunity to help build something from the beginning, work alongside talented colleagues across Cornerstone globally, and be part of our longer-term growth in Costa Rica.

Employment Structure As we establish our operations in Costa Rica and complete the process to operate under the country’s Free Trade Zone Regime, Cornerstone is partnering with Recluta, our local Employer of Record (EOR).

Our Culture Spark Greatness. Shatter Boundaries. Share Success. Are you ready? Because here, right now – is where the future of work is happening. Where curious disruptors and change innovators like you are helping communities and customers enable everyone – anywhere – to learn, grow and advance. To be better tomorrow than they are today.

Who We Are At Cornerstone, we believe in AI that works in the service of people, amplifying their judgment to drive high-performing, future-ready organizations forward. Cornerstone Workforce AI™, the intelligence platform for workforce readiness, brings together workforce and labor market data into a proprietary Cornerstone People Graph™, translating signals into intelligence, targeting learning where it matters, developing critical skills, and surfacing hidden talent. Delivered as an open, enterprise platform across whatever application your people work in every day, Cornerstone Workforce AI is built for scale, security, and trust, with certified AI guardrails. As an industry leader, Cornerstone is helping approximately 7,000 organizations, 140M+ users, across 186 countries build continuous workforce readiness.

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