Bingo Supervisor

JOB BRIEF

The Bingo Supervisor is responsible for overseeing the day-to-day operations of the floor and ensure operational efficiency, excellent customer service, and compliance with company policies and regulatory requirements. He/she will supervise the personnel, monitor operational performance, implement process improvements, and support the Operations Manager in achieving business objectives.

JOB RESPONSIBILITY

• Supervising and coordinating the activities of employees to ensure efficient operations.
• Creating schedules for employees and ensuring they adhere to them.
• Monitoring production schedules to ensure deadlines are met.
• Developing and implementing operational policies and procedures to improve efficiency and productivity.
• Identifying and addressing operational issues that negatively affect performance. o Managing inventory levels and stock control.
• Reviewing financial reports and budgets to ensure day-to-day operations stay within budget constraints.
• Creating reports and presenting them to management.
• Communicating effectively with team members, vendors, customers; and other stakeholders.
• Ensuring compliance with health and safety regulations and company policies

JOB QUALIFICATIONS

• At least 2 years of supervisory experience in operations, retail, hospitality, gaming, or a related industry.
• Strong leadership and team management skills.
• Excellent organizational, planning, and problem-solving abilities.
• Knowledge of inventory management, budgeting, and operational reporting.
• Strong communication and interpersonal skills.
• Proficient in Microsoft Office applications, particularly Excel, Word, and PowerPoint.
• Ability to work under pressure and manage multiple operational priorities.
• Willing to work on shifting schedules, weekends, and holidays.
• Experience in the gaming or entertainment industry is an advantage.