Biomedical Service Technician

Summary: Biomedical service technicians install, service, maintain and repair biomedical systems and equipment. Emphasis on deployable medical equipment, i.e., laboratory, clinical, dental, therapeutic, pneumatic, hydraulic, general, surgical, diagnostic and treatment equipment at the module or circuit board level. Technicians maintain, repair and install equipment of the following types: mechanical, electrical, diagnostic, controlling, monitoring and recording.

Duties & Requirements: 

• Assemble, maintain, troubleshoot, align, and calibrate medical equipment. 
• Able to work with steam & water systems, soldering, plumbing, and welding. 
• Able to read circuit diagrams and wiring schematics, working knowledge of electrical systems. 
• Supervise and conduct preventive maintenance programs. 
• Manage repair parts, maintain inventories, order replacement parts and equipment. 
• Render technical advice and assistance as required. 
• Provide customers and end users with product and technical support. 
• Provide technical service/mechanical troubleshooting of equipment. 
• Accurately document work conducted, and log times and materials for services.

Skills, Knowledge and Abilities: 

• Must be able to work with and communicate with technical experts, healthcare professionals/managers, and OEM representatives. 
• Must be willing to travel to perform on-site repairs, occasional overnight/multiday visits possible. 
• Must be self-directed and able to exercise sound judgment and problem solving with minimal guidance, oversight or direct management. Able to promptly respond to customer inquiries and needs, both on-the-job and remotely. 
• Communicates with customers to help them understand how to use, maintain and troubleshoot their products and devices properly.  Completes, maintains, and processes pertinent paperwork and records. 
• Solve problems, document procedures and formulate repair plans and maintenance strategies. 
• Operate, control and maintain various biomedical test and calibration equipment.

Education and Experience: Certificate(s) from trade/technical school or similar programs (electrical, plumbing, HVAC, biomedical, etc.). 3-4 years of work experience in biomedical/home health care/clinical/laboratory/dental technical fields preferred. CBET, CABT, CISS-MH and/or any other biomedical device repair and service certifications preferred.

Reasoning Ability: Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram or schedule form.

Certificates, Licenses, Registrations: Current drivers license valid for the state of residence is required. CBET, CABT, CISS-MH and/or any other biomedical device repair and service certifications preferred.

Specific Work-in-Focus Concentrations: Any experience servicing, repairing, maintaining, installing or otherwise performing work on industrial grade steam sterilization or bulk washer systems is preferred.

Additional Expectations & Factors: 

• Initial on-the-job training period of no less than 6 weeks to be provided by the hiring company. Employees will be fully salaried during this training period. 
• Company will provide computer and field service tablet for remote work. 
• Company will provide monthly stiped to offset cell phone bill for work-related calls. 
• Company will provide a full set of necessary tools and equipment. 
• Company will provide job-by-job mileage payments for use of personally owned vehicle. 
• Company paid training opportunities, certification classes, testing and recertification dues.