Bistro Server

Friendly, service-minded, and ready to make every guest's visit great? Prime Group is looking for a Bistro Server to greet guests with a smile, keep our dining areas spotless, and help deliver a warm, welcoming experience from morning to night.

Job Summary

The Bistro Server is a member of the Food and Beverage team and is responsible for greeting every guest with a smile and positive attitude, organizing and maintaining a clean service area, cleaning tables and the restaurant area, and following all local health laws. Additional responsibilities include maintaining an inventory of needed supplies and being familiar with the hotel's amenities and hours of operation. This role also performs support functions including cleaning the food preparation and customer seating areas, stocking, and maintaining inventory.

What You'll Do

• This position is empowered to guarantee total guest satisfaction
• Display hospitality and professionalism to our guests at all times
• Take pride in representing PMG Hospitality professionally with our guests
• Ensure that all interactions with guests are handled in a legal, ethical manner
• Comply with Company Standards of Service as outlined for PMG Hospitality
• Project a favorable image of PMG Hospitality to the public at all times
• Treat guests, vendors, customers, and co-workers with professionalism and respect at all times
• Complete Departmental, PMG Hospitality, and Brand standards training as assigned
• Maintain a clean and neat appearance at all times, including a complete uniform or business dress and name tag in public areas
• Have a thorough knowledge of emergency procedures
• Perform all duties and responsibilities in a timely and efficient manner in accordance with established company policies and procedures
• Politely greet customers and provide information about the products
• Organize and maintain a clean service area, cleaning tables and the restaurant area
• Follow all local health laws
• Maintain an inventory of needed supplies and stay familiar with the hotel's amenities and hours of operation
• Clean food preparation and customer seating areas, and assist with stocking and maintaining inventory
• Perform any and all other duties as requested by the Bistro Supervisor and/or management

What You Bring

• High school diploma, general education degree, or equivalent combination of education and experience required
• Prior demonstrated ability to interact with guests and fellow teammates in a friendly, enthusiastic, and professional manner
• Ability to bend, twist, and stand to perform normal job functions
• Ability to speak, read, and comprehend instructions, short correspondence, and policy documents, as well as converse comfortably with guests
• Some prior cash handling and customer service experience required

Key Skills

• Excellent interpersonal communication skills
• A strong business orientation, comfortable operating in an environment with high expectations around integrity and relationship building
• A hands-on, detail-oriented leader with a strong work ethic
• Creative yet practical, with strong common sense
• A good communicator who keeps all parties informed in an organized, coherent manner
• Personal accountability and pride in results
• Ability to effectively and positively address guest or associate concerns, demonstrating empathy and providing proactive solutions

Physical Demands

• Regularly required to use hands and fingers to handle or lift items, operate a computer, and talk or hear
• Frequently required to stand, walk, and reach with hands and arms
• Occasionally required to sit, climb or balance, and stoop, kneel, or crouch
• Occasionally required to lift up to 40 pounds
• Vision requirements include close vision, distance vision, peripheral vision, depth perception, and the ability to adjust focus

Why You'll Love It Here

• Competitive salary commensurate with experience
• Comprehensive benefits package including health insurance, retirement plans, and paid time off
• Collaborative and team-oriented work environment
• Opportunities for professional development and career advancement within a growing organization

About Prime Group

Prime Group's vertically integrated approach unifies multiple real estate disciplines under a single roof, sharing a multifaceted vision of improved, sustainable real estate development through diverse strengths, strategic affiliates, and talented in-house professionals. Our portfolio includes retail centers, offices, mixed-use developments, hotels, resorts, restaurants, and residential single and multi-family communities, each supported through technology, planning, and experienced personnel. We are a privately owned company with the agility and strength to leverage unique opportunities, and growth is a measure of our success. Since Prime Group began as a residential real estate development company, we have grown to include commercial retail, office, hospitality, and mixed-use specialties, consultation, and management.

Additional Details

Reports To: General Manager

The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required. Associates may be required to perform duties outside of their normal responsibilities from time to time, as needed.

Prime Group is an Equal Opportunity Employer.