BizOps Engineer - CI/CD Tools

Job Summary :

We are seeking a BizOps Engineer to support and manage our payments and platform operations, with deep expertise in on-prem infrastructure, secure systems, and payment processing protocols. This role demands a blend of hands-on technical skill with strong collaboration across engineering, infrastructure, and product teams.

Key Responsibilities :

• Operate, monitor, and maintain real-time payments platforms including Switching, Authorization, and Settlement services.

• Manage SSL/TLS certificates, HSMs, security keys, and secure components lifecycle.

• Collaborate with engineering and infrastructure teams to ensure high availability and resilience of applications and networks.

• Troubleshoot complex issues spanning Erlang, Java, Oracle SQL, and Unix/Linux systems.

• Support and optimize payment message flows in ISO8583 and ISO20022 formats.

• Interface with card networks (Visa, MasterCard, RuPay) for transaction flow validation and compliance.

• Act as a liaison between product, operations, and engineering for incident resolution, change deployment, and root cause analysis.

• Participate in Agile ceremonies, promote continuous improvement, and drive automation across DevOps pipelines.

• Support UI-based monitoring and incident management tools for operational visibility and reporting.

Required Technical Skills :

Strong proficiency in :

• Java, Oracle SQL, Unix/Linux shell scripting

• Experience working in on-premises environments

Hands-on experience with :

• SSL/TLS certificate management

• Hardware Security Modules (HSMs) and key lifecycle management

Networking fundamentals :

• F5 Load Balancers, firewalls, secure traffic routing

DevOps knowledge :

• Exposure to CI/CD tools, monitoring frameworks, and automated deployments

Process & Domain Knowledge :

• Experience with ITSM tools for managing incidents, changes, and service requests

• Working knowledge of Agile delivery methodologies and software development lifecycle (SDLC)

• Familiarity with UI tools for metrics tracking, monitoring, and incident dashboards

Preferred Experience :

• Background in real-time payments systems or banking/fintech domain

• Familiarity with Erlang or similar concurrency-based programming environments

• Exposure to security and compliance within payment systems