blended support role

Job Title: Blended Support – Fresher

Location: Gurgaon

Job Type: Full-time

Experience: Fresher

Qualification: Graduate

Salary: Up to ₹25,000 per month (In-Hand)

Process: Voice + Chat Support

Shift: Rotational Shifts

Transport: Both-Side Cab / TA

Job Description

We are hiring Graduate Freshers for the position of Blended Support Executive in Gurgaon. This is an excellent opportunity for candidates looking to start their career in the Customer Support and BPO industry.

The role involves handling customer queries through voice calls and chat support, understanding customer concerns, and providing accurate and timely resolutions.

Key Responsibilities

Handle customer queries through voice calls and chat.

Understand customer concerns and provide appropriate resolutions.

Maintain accurate records of customer interactions.

Follow process guidelines and service quality standards.

Ensure a smooth and positive customer experience.

Escalate issues whenever required as per the process.

Requirements

Graduate in any discipline.

Freshers are eligible to apply.

Excellent verbal and written communication skills.

Good customer-handling and problem-solving skills.

Comfortable working in rotational shifts.

Candidates should be willing to work from the Gurgaon location.

Benefits

Salary up to ₹25,000 in-hand.

Both-side cab / transportation assistance.

Opportunity to start a career in the BPO and Customer Support industry.

Training and process guidance provided.

Interested candidates can apply with their updated resume.

Pay: ₹18,000.00 - ₹25,000.00 per month

Work Location: In person