Block Course Coordination Support

About the role

This position plays an important role in ensuring the smooth coordination and delivery of PGD block courses while supporting stakeholder handovers, documenting key processes, and maintaining operational continuity. Working closely with internal stakeholders and training providers, you'll help ensure courses are delivered effectively, information is well documented, and opportunities for process improvement are identified and implemented.

Key responsibilities

• Coordinate the planning and delivery of PGD block courses
• Manage course schedules, planning documentation, and operational timelines
• Coordinate logistics including venues, resources, course materials, and learner communications
• Build and maintain strong relationships with training providers and key stakeholders
• Act as a key point of contact for block course coordination activities
• Support stakeholder handovers and knowledge transfer
• Maintain accurate records, documentation, and standard operating procedures
• Track actions, identify risks, and escalate issues where appropriate
• Review current practices and contribute to process improvement initiatives
• Reconcile supplier invoices and ensure supporting documentation is accurate and complete

About you

• Experience in a coordination, administration, or programme support role
• Strong organisational and planning skills
• Excellent written and verbal communication skills
• High attention to detail and accuracy
• Experience managing competing deadlines and priorities
• Strong relationship-building skills
• Proficiency in Microsoft 365, including Outlook, Word, Excel, Teams, and SharePoint
• The ability to work independently, take initiative, and adapt to changing priorities
• Experience identifying process improvements would be an advantage

About us

At EarnLearn, we help people build skills for life through quality, work-based training across Aotearoa's infrastructure and specialist trades. At EarnLearn, our people are passionate about supporting learners and employers to succeed. You'll be part of a collaborative team that values continuous improvement, strong relationships, and delivering positive outcomes for our industries and learners.