Hybrid Bangalore, Chennai, Hyderabad 6–9 yrs Apply by Nov 5, 2026

BMC Helix

Join Techila's team of Salesforce experts. We build senior-led transformations that deliver measurable outcomes for clients worldwide.

Experience

6–9 yrs

Employment Type

Full-time

Openings

1 position

Apply By

Nov 5, 2026

Required Skills

Helix DeveloperAR Systems, Helix SAAS , Developer Studio, Rest API

Job Description

JD:

The Mandatory skills we are looking for this role is as below:

 Requirement

BMC Helix

Recruiter Name

Janathul Firdous M

Njoyn ID

J0526-0785

Primary Skills

Helix Developer

Secondary Skills

AR Systems, Helix SAAS , Developer Studio, Rest API

Experience

6-9

Notice Period

Immediate – 30days

Location & Timings

CHN / BLR / HYD

Budget

20 – 23 LPA

Detailed Job Description

Role Overview

We are looking for BMC Helix ITSM professionals across levels to design, develop, integrate, and support enterprise Digital Workplace and ITSM solutions. The role will involve Helix ITSM configuration, workflow development, CMDB, integrations, reporting, and automation, with senior resources leading architecture and stakeholder engagement.

Key Responsibilities

Configure and customize BMC Helix ITSM modules: Incident, Change, Problem, SRM, SLA. Develop and enhance Smart IT, Digital Workplace, and Smart Reporting dashboards. Design and maintain CMDB, CI relationships, service mapping, and reconciliation. Build and manage integrations using Helix Integration Studio, REST APIs, and middleware. Implement automation and AIOps use cases for event correlation and self-healing. Develop executive and operational dashboards including SLA, XLA, and service health. Perform troubleshooting, performance tuning, upgrades, and L3 support. For Senior roles: lead solution design, architecture, mentoring, and stakeholder management. Experience with CMDB, Service Mapping, and CI governance. Integration experience using Helix Integration Studio and REST APIs. Exposure to Automation, AIOps, and Executive Dashboards. Excellent communication and documentation skills.

At a Glance

Work ModeHybrid

EmploymentFull-time

Experience6–9 yrs

Openings1

LocationBangalore, Chennai, Hyderabad

DeadlineNov 5, 2026

[ Hiring process ]

What to expect

Four stages, typically completed within 2–3 weeks. We respect your time — every stage has a clear purpose and timely feedback.

• STEP 0130 min

  Screening Call

  Introductory conversation with our talent team to understand your background and motivations.

• STEP 0260–90 min

  Technical Round

  Live problem-solving with a senior architect on Salesforce design, integrations, or domain depth.

• STEP 0345 min

  Culture Fit

  Conversation with practice leadership covering working style, ownership, and how you collaborate.

• STEP 04Within 5 days

  Offer

  Formal offer with full compensation breakdown, start date, and onboarding plan.