T
Tata Consultancy Services
BMC Helix pri
Skills
DockerAWSKubernetesITILAzure
18 days ago
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Important information
Contract type:
Permanent
Location:
Bengaluru, Karnataka, India
Work mode:
Onsite
Published on:
10 October 2026
What they need
Role & responsibilities
- Execute migration activities from BMC Remedy ITSM to BMC Helix platform.
- Implement and configure BMC Helix solutions including Smart IT, Digital Workplace, Discovery, and CMDB.
- Design, develop, and support REST/SOAP API integrations with third-party applications.
- Perform platform configuration, customization, testing, and deployment.
- Validate migrated data, workflows, and integrations to ensure seamless functionality.
- Troubleshoot and resolve complex production issues as Level 3 Support.
- Collaborate with cross-functional teams and stakeholders during migration and implementation projects.
- Prepare technical documentation, deployment guides, and support artifacts.
- Work on cloud-based Helix environments using AWS/Azure, Docker, and Kubernetes.
- Ensure adherence to ITIL processes and service management best practices.
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